Does btbt bet sell my data?

No, btbt bet never sells or rents your personal data to third parties. We only share limited information with trusted partners for payment processing, legal compliance, and platform operations — and only under strict contractual agreements.

How secure is my information?

btbt bet uses industry-standard 256-bit SSL encryption. Your password is stored in hashed format and never in plain text. Regular security audits and penetration testing are also conducted. Our data centers are monitored 24/7.

Can I delete my data?

Yes, you may request the deletion of your data. However, certain information — such as financial transaction records — must be retained for a specified period due to legal obligations. If you contact customer support, your request will be processed within 30 days.

Does btbt bet send promotional messages?

Yes, but only with your consent. During registration, you may agree to receive marketing communications. You can unsubscribe from promotional messages at any time through your account settings or by contacting customer support.

Will I be notified if the Privacy Policy changes?

Yes, if significant changes are made to the privacy policy, we will notify you in advance via email or a platform notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

btbt bet | Privacy Policy and How We Protect Your Data

01Introduction & Applicability

Btbt bet (referred to as "we" or "the Platform") is a trusted online gaming and entertainment service. This privacy policy applies to all users of the btbt bet website and application.

By registering on btbt bet, playing games, or using any of our services, you are considered to have accepted this privacy policy. Please read it carefully.

This policy applies to both the btbt bet website and mobile platform
We are not responsible for the privacy practices of third-party sites or services
This policy may be updated at any time — you will be notified of any changes
Users under the age of 18 are not permitted to use btbt bet

This privacy policy has been developed in line with international data protection laws and best practices.

02What Information We Collect

Btbt bet only collects information that is necessary to provide our services. We collect three types of data — directly provided, automatically collected, and received from third parties.

Information Provided Directly

Full name, date of birth, and nationality
Email address and mobile number
Password (stored in encrypted form)
Documents submitted for identity verification (KYC)
Payment details (bKash, Nagad, Rocket number)
Information from customer support interactions

Automatically Collected Information

IP address and device type
Browser Type & Operating System
Activity logs and timestamps on the platform
Game history and transaction records
Information collected via cookies and similar tracking technologies

Data Types	Purpose	Mandatory?
Identity Information	Account Registration & KYC Verification	Yes
Contact Information	Notifications & Support	Yes
Payment Information	Deposits & Withdrawals	Yes
Device Information	Security & Fraud Prevention	Automatic
Gaming History	Service Improvement & Responsible Gaming	Automatic

03How Your Information Is Used

Btbt bet uses your information only for specific, legitimate purposes. We never use your data for anything unrelated to our services.

For service delivery

Account creation, management, and verification
Processing deposits, withdrawals, and other financial transactions
Game services and bonus delivery
Customer Support & Complaint Resolution

For security and legal compliance purposes

Prevention of fraud, money laundering, and other illegal activities
Multiple account detection
To fulfill legal obligations and comply with regulatory requirements
Responsible Gaming Policy Implementation

For service improvement and marketing purposes

Improving platform experience and usability
Providing bonuses and offers tailored to your preferences
Sending important updates and promotional messages (subject to your consent)

Please note: btbt bet lets you opt out of marketing communications at any time. You can unsubscribe from promotional emails or SMS whenever you choose.

04Data Sharing & Disclosure

Btbt bet never sells your data. In certain situations, limited information may be shared with trusted partners.

When Is Information Shared

Payment Processors: Necessary information is shared with payment providers such as bKash, Nagad, and Rocket to process transactions
Legal Authorities: Information may be disclosed to relevant authorities in the case of a court order or legal obligation
Technology Partners: Service providers who support platform operations and work under strict confidentiality agreements
Fraud Prevention Agencies: To help detect and prevent illegal activity

Our Clear Commitments: btbt bet never sells or rents your personal information to advertisers or third-party businesses.

05Data Security Measures

Btbt bet protects your data with industry-standard security technologies and practices. Our security systems are reviewed and updated on a regular basis.

All data is secured with 256-bit SSL/TLS encryption
Passwords are never stored in plain text — they are kept in hashed form only
Firewalls and intrusion detection systems are active on all servers and databases
Regular security audits and penetration testing are conducted
Staff are granted access only to the information they need — following a strict least-privilege policy
24/7 monitoring and physical security are maintained at our data centers

In the event of any suspicious activity or data breach, we will notify affected users as quickly as possible and take all necessary action.

06Cookies & Tracking Technologies

Btbt bet uses cookies and similar technologies to enhance your experience on the website and platform.

Cookie Types

Essential Cookies: For login sessions and core platform functionality — these cannot be disabled
Functional Cookies: To remember your language preferences and settings
Analytics Cookies: To monitor site usage and improve our services
Marketing Cookies: To show you relevant offers and advertisements (you can opt out at any time)

You can manage cookies through your browser settings. However, disabling certain cookies may limit some features of the platform.

07Your Rights

You have several important rights regarding your personal information on btbt bet.

Right to Access Your Data

You have the right to know what information we hold about you and to receive a copy of it.

Right to Rectification

You have the right to request corrections if any of your information is inaccurate.

Right to Erasure

In certain circumstances, you may request that your data be deleted (subject to legal obligations).

Right to Object to Processing

You may object to and opt out of the use of your data for marketing purposes.

Right to Data Portability

You may request your data in a structured, machine-readable format.

Right to Restrict Processing

In certain circumstances, you may request that the processing of your data be temporarily restricted.

To exercise your rights: To exercise any of your rights, please contact btbt bet customer support. We will respond to your request within 30 days.

08Data Retention Period

Btbt bet does not retain your information longer than necessary. Retention periods vary depending on the type of data.

Account Information: For the duration the account is active and a minimum of 5 years after closure (as required by law)
Financial Transaction Records: 7 years (in accordance with international financial regulations)
KYC Documents: Minimum 5 years after account closure
Customer Support Contact: 3 years
Cookies & Session Data: 30 days to 2 years (depending on the type of cookie)
Marketing Preferences: Until you opt out

09Protection of Minors' Data

Btbt bet is strictly a platform for users aged 18 and above. We do not knowingly collect information from minors.

Age verification is in place at the point of registration
If we become aware that a minor's information has been collected, the account will be closed immediately
Any collected data will be deleted immediately
Parents or guardians may raise concerns about their child's data

If you become aware that a minor is using btbt bet, please contact our customer support immediately.

10Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please contact btbt bet customer support.

Email: [email protected]
We aim to respond within 24 hours on business days
Privacy-related complaints will be resolved within 30 days
You have the right to lodge a complaint with an international data protection authority if needed

Our support team is available 24/7, every day of the week. Feel free to reach out for any privacy-related concerns.

Btbt bet Privacy Policy — Your Information Is Completely Safe With Us

Table of Contents